Insatisfeito com o Yahoo Mail? Não vai ser assim tão fácil abandoná-lo

Depois das notícias recentes sobre a Yahoo (aqui, aqui e aqui) e com medo que os utilizadores abandonassem o Yahoo Mail, a empresa desactivou a opção de encaminhamento automático de emails.

Quem já tinha configurado a sua conta para encaminhar mails automaticamente para outro endereço, continua a conseguir fazê-lo. Quem, por outro lado, estiver insatisfeito com o serviço e quiser encaminhar automaticamente os seus mails para uma nova conta, noutro fornecedor, fica impossibilitado de o fazer.

A solução da Yahoo para segurar os clientes insatisfeitos é prendê-los. Muito bem, senhora Mayer.

 Yahoo Inc. declined to comment on the recent change beyond pointing to a three-line notice on Yahoo’s help site which says that that the company temporarily disabled the feature “while we work to improve it.”

Like forwarding postal mail, email forwarding makes sure users don’t miss important messages as they swap one address for another. The feature has been “a basic concept for 15 years for just about every email provider out there,” said Brian McIntosh, who owns a small technology business and first alerted The Associated Press to the issue.

“All of a sudden it’s under development,” McIntosh said in a telephone interview. “And only at Yahoo.”

Yahoo’s users have been hit by a one-two punch of disclosures. In September the company revealed that hackers stole the personal information of half a billion people in 2014 , a record-breaking theft that appears to have gone undiscovered for some two years.

Amid breach talk, some Yahoo users finding it hard to exit [Associated Press, Raphael Satter]

(Fotografia: JD Lasica)